Terms And Conditions
Terms and Conditions
Effective Date: December 2025
1. Introduction
Welcome to Moonlight Skin Studio (“we,” “us,” “our”). By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree with these Terms, please do not use our website or services.
2. Services
We offer a range of medical and aesthetic services (“Services”) that are subject to these Terms. Our Services are provided by licensed and qualified professionals. The information provided on our website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
3. Appointments and Cancellations
- Booking: Appointments for our Services can be made through our website, by phone, or in person.
- Cancellations: We require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may incur a fee as specified in our cancellation policy.
- Cancellation Policy: Please cancel or reschedule at least 24 hours before your scheduled appointment. If prior notification is not given, you will be charged a cancellation fee of $150.
- Arrival: Please arrive at least 15 minutes before your scheduled appointment to complete any necessary paperwork.
4. Payment and Fees
- Payment: Payment for Services is due at the time of the appointment.
- Fees: Our fees for Services are subject to change. Please check our website or contact us for the most current pricing information.
5. Product Returns Policy
If, for any reason, you're not satisfied with your purchase, we accept returns within 30 days of the delivery date. Returns can be made for a full refund or equal exchange. Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer.
To initiate a return, please contact us with your order number and reason for return. We'll provide you with a pre-paid shipping label to send the items back to us. Once we receive the returned items, we'll process your refund or store credit within 3-5 business days.
6. Medical Information and Consent
- Medical History: You must provide accurate and complete medical information before receiving any Services. This includes disclosing any allergies, medications, or medical conditions.
- Consent: By receiving our Services, you consent to the treatments and acknowledge that you have been informed of any potential risks and side effects.
7. Privacy and Confidentiality
We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
8. Limitation of Liability
- No Warranties: Our Services are provided “as is” without any warranties, express or implied. We do not guarantee specific results from our Services.
- Limitation: To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive